The two most common requests for Help with Yahoo! are:
(a) too many e-mails, and/or
(b) cannot unsubscribe.
The unsubscribe problem is one we raised for a number of years with Yahoo! Some member complaints have been validated and forwarded to Yahoo! for investigation/action. Some complaints were unsupportable from log records which track many events along with time/date stamps and how the action was conducted. Yes, it is a problem that is overdue for a lasting resolution that have no involvement with.
This section will deal with both using different approaches to provide some ideas for any Login Problems and issues with your Yahoo! ID.
- e-Mail Management (see link at bottom of this page)
Yahoo! offers four different levels of e-mail delivery which can be custom set for each group:
Each e-mail is delivered to the member as the incoming e-mail is received
- Special Notices:
Notifications that are only sent by a Moderator that require using the Web site
and not an e-mail tool to send the Notice(s)
- Daily Digest:
Encapsulates up to 25 e-mails a day into a single e-mail with a Summary Page
making review of the 25 messages quick to note items of potential interest
- No e-Mail
No e-mail is distributed - Members using this will be reset to Special Notices
to insure important information is received
Detailed information is provided in the e-Mail Management tab on each area.
- Login Problems (see link at bottom of this page)
- Provides link to Yahoo! Resources via their Quick Links (far right of the page):
> Product Groups are for Yahoo! Groups and other Yahoo! Products
> Yahoo! Customer Care on Twitter allows brief messages to be sent via
your Twitter account (which is free to establish and use) to open a
discussion about your specific problem
> Yahoo! Customer Care on Facebook allows your specific problem to be
presented to Yahoo! for discussion and resolution
- Other topics for access to Yahoo! are also listed on the page provided
- Resign (see link at bottom of this page)
Resignation from of your membership, entitlements and benefits from that Group
- Unsubscribe (see link at bottom of this page)
Yahoo! recommended process to unsubscribe from the e-mails.
To reinstate the e-mails you would be required to rejoin the parent Group.
- Yahoo! ID (see link at bottom of this page)
Information from Yahoo! regarding the Yahoo! ID