The CT Groups recommends this Unsubscribe Process for Ease of Use
HOW TO UNSUBSCRIBE
Basics you must be aware of:
- Under the Yahoo! designed system, you may unsubscribe from any or all groups you participate in BUT you must follow the process for each group you are a member of.
A means to unsubscribe from all groups using one click simply does not exist.
- The Unsubscribe process was created, maintained and owned by Yahoo! Groups. The CT Groups has no means to manage, control or resolve issues or failures of this process.
- The CT Groups, per the Acceptable Use & Membership Agreement Policy, requires any member wanting to leave a group is to use the Unsubscribe process provided.
- Failure to acknowledge any validation or conformation request e-mail from Yahoo! will invalidate your unsubscribe request. This is necessary for Yahoo! to require due to the number of individuals who submit e-mail addresses to be unsubscribe who are NOT the owner of that e-mail address.
LINK UNSUBSCRIBE PROCESS
- Go to the bottom of the e-mail and look for the link marked Unsubscribe
- Click the Unsubscribe link. Yahoo! should now unsubscribe you. You are done.
POSSIBLE OUTCOMES AND ACTIONS:
- You subscribed but are still getting e-mails after 24 hours.
Three probable scenarios:
- Possibility: You didn't click the right link or the link is damaged
Your Action: Go back and try it again. There is a possibility you have have
damaged the link in attempting to use it or it was damaged by
some other source. Simply pull the e-mail up again and try
the link immediately after the e-mail is displayed.
- Possibility: You unsubscribed from one group but not the others you joined
Your Action: Repeat the Express Unsubscribe steps above for the e-mail you
- Possibility: Ask Yahoo! for help with your problem.
Your Action: As of March 10, 2013 Yahoo!'s Customer Services number
is 408 349-1572.
The lines are reportedly answered on
non-holidays, Monday-Friday from 8 AM to 5 PM Pacific Time.
The items below may change over time without notice.
Here is the information you most likely will be asked to provide:
- Who are you?
Provide your name.
- What may I help you with?
You unsubscribed and it did not work.
You may be asked for any error messages that were displayed or what the page look like after you attempted the unsubscribe.
- From what Group are you unsubscribing from?
"The CT Groups" is not an answer they can work from. Look at the top of the e-mail for either "TheCTGroups-MEM" -or- it will be the name ending with "-CT" or -CT@yahoogroups.com
They must know where to start looking to help you.
- When did you attempt to unsubscribe?
Knowing the approximate date and time will allow them to check system logs to see if there was a known problem then or to look for log entries showing your attempt and what happened within the computer.
You are not required to contact Yahoo! to report a problem but Yahoo! is the only resource that can address your problem and assist you with it. Alternate means are generally more painful and less effective. Sending notices or demands to one or thousands of people who cannot offer or provide assistance many only serve to demonstrate a lack of skills employers may find undesirable.