Have you ever received that phone call or voice mail and
you can not decipher the person's name or what their
message was to you? Or, was it intended for another?
Understanding the art of effective communication is
highly valued, prevents failed communications that costs
lost time, a project or team considerable money and
confusion because of low quality communications.
Impact to Job Seekers and Employees
Consider whether you will have your call returned or may not get the call for your
follow-up interview? Poor speech in and of itself may knock you out of contention
especially for roles facing customers, clients, executives or the media. The cost
of miscommunications to companies is in the millions of dollars.
Do people ask you to repeat what you said? Is the fast pace of business driving
you to speed up your conversations to much they are not understandable or clear?
Are people asking you to speak louder or stop shouting at them?
When talking to one or many people, they need to be your only focus. Not typing
notes or writing things down; use a tape recorder for better call documentation.
When in a face-to-face conversation, nod to them to let you know you are actively
listening or look confused to get them to pause and find out your uncertainity.
Slowing your rate of talking improves the quality of speech and the understanding.
Communications are important. Insure they are done well and with great clarity.
Insure you finish your sentence versus "swallowing your words" or using words
filled with contractions or slang as it causes the listener extra effort to "decode"
your message thus harder to understand and often missing part of what you said.
No one needs to find ways to work harder. Find ways to work smarter and better.
Is your communication clearly spoken? Some listeners may believe they hear a
different word from you. Examples include saying "still" but hearing "steal". "Cab" versus "cap".
Telephones only create new challenges as higher frequency sounds are lost due to the limitations on telephone quality.
Speaking is the most common form of communication in business and it is essential to insuring people, teams or corporations are on the same page of the same book in the same library.
Speaking clearly requires practice.