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Updated 05/05/2017

 is the ability to accurately receive and interpret messages in the communication process.

Characteristics of a Good Listener
  |  Linkedin, James Autcher                                                                                                                                              02/23/2017
I was at a dinner and someone told me, “if you are even thinking of a response
while someone is talking, then you aren’t really listening.”
This guy seemed smarter than me. And he seemed like a nice person. But this
advice is not true.
I thought about it a lot afterwards. For a long time I felt ashamed. I thought he
was right and it must mean I am never a good listener.

Talking to Yourself (Out Loud) Can Help You Learn
  |  Harvard Business Review, Ulrich Boser                                                                                                                         05/05/2017
When University of Illinois psychologist Brian Ross enrolled in a computer science
course, it had been a long time since he’d even taken a class. With his beard and
balding dome, he stood out. A decade older than his classmates, Ross was, to all
the other students, that guy. He was nervous.
But he had an advantage. Ross is a learning researcher, and he’s familiar with the
effective, but often underestimated, learning strategy known as self-explaining.
The approach revolves around asking oneself explanatory questions like, ”What
does this mean? Why does it matter?” It really helps to ask them out loud. One
study shows that people who explain ideas to themselves learn almost three times
more than those who don’t.

Want to be a great listener?  Do this one thing.
  |  Linkedin, Andy Molinsky                                                                                                                                              02/26/2017
         Everyone knows that listening is important for managers, for entrepreneurs, for
         everyone. General Electric has placed "humble listening" as one of its four key
         desirable characteristics for it's leaders. Mark Zuckerberg, the Facebook CEO,
         has been touted as an excellent listener - and his listening skill has been
         earmarked as one of the key characteristics that has enabled him to learn, grow,
         and thrive as an entrepreneur.
         What you might not know is that one of the most subtle, but effective listening
         techniques is actually quite simple to learn: It's the art of the paraphrase.