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Updated 08/30/2017
  1. the action or process of forgiving or being forgiven.
    "she is quick to ask forgiveness when she has overstepped the line"
    "we beg your forgiveness"

   The last place I expected to be pondering the merits of forgiveness was sitting in a restaurant
   across the table from one of my organization’s staff members. As the board chair, I had
   noticed some workplace issues had continued to surface over the past few months and I
   began to ask why. A consistent answer was how difficult this staff member was to work
   with. So, I thought why not take her to lunch and get to the heart of the matter.

   What I had anticipated would be a difficult conversation filled with resistance instead
   turned into a powerful moment. After I shared some issues the team experienced with
   her, she became visibly upset. I asked what she thought of approaching each of the people
   with whom she had a conflict and asking if they could start over.