Emotional Intelligence

Updated 08/17/2017

     EQ is the “something” in each of us that is a bit intangible. It affects how we manage
     behavior, navigate social complexities, and make personal decisions that achieve positive
     results. EQ is your ability to recognize and understand emotions in yourself and others
     and your ability to use this awareness to manage your behavior and relationships. Decades
     of research now point to EQ as the critical factor that sets star performers apart from the
     rest of the pack. It’s a powerful way to focus your energy in one direction, with tremendous
     FROM: 9 Skills You Should Learn That Pay Dividends Forever by Dr Travis Bradberry
                   Published in LinkedIn on 08/14/2017

     Keeping Emotional Balance at Work  |  Korn Ferry Institute, Daniel Goleman                                      01/27/2017
     The chief executive of a global real estate firm was usually affable—except when one 
     of his direct reports brought him bad news. Then he’d become enraged and yell,
     threatening the person. While no one told him to his face, everyone who worked for 
     him agreed: he was a nightmare boss.

     That CEO was deficient in a leadership competence I call “emotional balance” or 
     “emotional self-control.” At its best, this quality means an executive keeps his worst
     impulses and distressing emotions under control. Crucially, such executives can stay
     calm and effective in the most trying times. Being calm means you can be clearheaded
     and fully take in what’s going on. This lets you process information deeply and therefore
     respond most nimbly, even in a crisis.